Support for providers
In response to the pandemic, The Royal Borough of Windsor and Maidenhead continues to work closely with all partners across the Frimley Integrated Care System, including Berkshire Care Association, to support providers of social care to deliver the best possible care to the Borough’s residents both in care homes and in the community.
A letter was sent to Helen Whately M.P. – Minister of State for Care, Department of Health and Social Care on Friday 29 May explaining care home support in the Royal Borough.
The following local support is available to providers in the borough.
Provision of emergency PPE
Where providers are unable to source PPE through their usual routes, they can access emergency stock, sourced via the Local Resilience Forum (LRF) or purchased by the Royal Borough, through an online portal PPE request form with same day contactless collection or delivery. To date, the Royal Borough has been able to fulfil all provider requests for emergency supplies. If required, the Royal Borough will support providers to register with the National Supply Disruption Response.
Testing for staff and residents
Alongside national testing options, local testing for keyworker staff and their families has been in place since mid-April provided by Frimley ICS. For the borough, this is located at Ascot Racecourse and administered by the Schools Admission Team. Local providers are able to arrange a test for the next day through an online portal COVID-19 Test booking form.
For care home residents and people living in their own home, the Frimley ICS has developed a local testing pathway, providing a rapid response, to complement the national testing options.
Financial support to providers
On Friday 27 March 2020, the Royal Borough published guidance regarding additional payments for providers to meet their COVID-19 response. This guidance was circulated to all providers in the borough and includes payments for additional PPE, staff overtime payments, agency costs, administration, recruitment and training costs. Providers are paid quickly and on trust to ensure they have sufficient cash flow to source PPE and additional staff where needed.
Other useful resources
Support for Care Homes
- Letter from Helen Whately, MP : Minister of State for Care dated Thursday 14 May 2020.
Second phase of NHS response to COVID-19
- Letter from NHS Chief Executive, Sir Simon Stephens, dated Wednesday 29 April 2020.
COVID-19 response: Primary care and community health support care home residents
- Letter from NHS England dated Friday 1 May 2020.
- Adult Social Care Action Plan : Published Wednesday 15 April 2020.
- Allocation table for the Infection Control Fund for adult social care.
- Template for local authorities care home support planning
- Adult social care guidance : GOV.UK Collection - Coronavirus (COVID-19).
- Social Care Institute for Excellence (SCIE) COVID-19 hub of resources.
- Hospital discharge service requirements : Published Sunday 15 March 2020.
- Admission and care of residents during COVID-19 : Incident in a Care Home first published Thursday 2 April 2020.
- Social Care Action Plan : Published 15 April 2020.
- How to work safely in domiciliary care : Published Thursday 30 April 2020.
- How to work safely in care homes updated on Monday 27 April 2020:
- Supporting adults with learning disabilities and autistic adults : Published Friday 24 April 2020.
- Guidance for residential care and supported living : Updated Monday 6 April 2020.
- Guidance on social distancing and for vulnerable people : Updated on Monday 30 March 2020.