3. Support for rough sleepers

We have commissioned facilities to provide both emergency and intermediate housing to rough sleepers, providing support to get people into more permanent housing:

  • A Night Shelter service at the John West House.  This opened in February 2017.  The shared accommodation space allows up to nine persons to occupy and the Shelter is open all year round.  Referrals for the John West House are managed by our housing options service.  Day services include cooking lessons, cleaning and budgeting.
  • A four bedroomed house in Maidenhead that is available for positive move on cases from the John West House.  This accommodation is available to support those who are ready for move on from John West House.

Rough sleepers in the Royal Borough of Windsor and Maidenhead can access emergency accommodation and support during periods of exceptionally cold weather fronts through the Severe weather emergency protocol (SWEP).  When SWEP is activated, the council does not apply our usual ‘local connection’ criteria nor our ‘eligibility’ criteria to those rough sleeping.  The usual criteria for securing support for housing is: rough sleeping in the borough for six months minimum and/or they have ‘no recourse to public funds’.  

More information