Free windows and doors scam

We have been made aware that there is a company claiming to be from the Royal Borough. We are not involved in this activity. Residents should report this to the police on 101.

3. Making a decision

Following the initial investigation one of the following conclusions is normally reached:

  • The work does not need planning permission or already has it,
  • The work needs planning permission but permission could be granted if the person or organisation makes an application to retain it,
  • The work needs planning permission and we are unlikely to grant it,
  • We need more information to reach a decision on appropriate action.