Free windows and doors scam

We have been made aware that there is a company claiming to be from the Royal Borough. We are not involved in this activity. Residents should report this to the police on 101.

2. Discretionary Housing Payments (DHP)

This is a discretionary scheme to give financial help to customers who are receiving Housing Benefit and/or the housing costs element of Universal Credit but who don't get all of their rent paid and are struggling to pay the shortfall.

The DHP fund is a fixed sum each year so this means that decisions will be guided by personal circumstances and availablity of funds. For this reason we will always aim to make fair and consistent decisions that consider the needs of all local residents both now and in the future.

For more information and to apply, please see the Discretionary housing payment webpage.