1. Extreme weather

In the event of snow and ice conditions, information about affected services will be posted as soon as we receive updates. You can also keep updated by listening to your local radio stations, checking the weather conditions and following us on Twitter.

Severe Weather Emergency Protocol (SWEP)

SWEP has been active within the borough since Thursday 22 November 2018. Anyone in contact with a rough sleeper should direct them to Maidenhead library or Windsor library during normal office hours (Monday - Thursday 8.45am-5.15pm, Friday 8.45am-4.45pm). Alternatively, email: [email protected], or call 01628 683803.  During out of hours call 01344 786543. The out of hours service will need to speak to the rough sleeper by phone in order to be able to assist.

If you see a person sleeping rough you can call  Streetlink on 03005000914 or refer to the Streetlink website for connecting rough sleepers to local services.


Cold weather alerts

Please check the weather conditions for your area on the Met Office website.

Keeping warm in winter

More people get ill in winter and the number of deaths rises. There is a direct link between cold weather and the higher death rate, especially among older people and others in at-risk groups. Remember - winter needn't be dangerous if you take the right steps. 

If there is anyone you know who might be at risk, for example, an older person living on their own, make sure they know what to do to stay warm and are well stocked with food and medications. You can find winter health advice on NHS Choices. If you are worried about your health or that of somebody you know, ring NHS 111.