COVID19 : resident and business update

We will continue to keep residents and businesses updated about our community response hub, waste collections, and much more via our website and social media.

More information

1. Waste and recycling collections move to alternate weekly collections during COVID19 outbreak

Waste and recycling collections in the Royal Borough of Windsor & Maidenhead will move to alternate weekly collections from Monday 6 April 2020 during the COVID-19 outbreak.

Serco, who provide waste and recycling services on the Royal Borough have seen reductions in staff availability due to ill health or needing to self-isolate during the COVID-19 outbreak. This means from Monday 6 April 2020 general waste (black bin) will be collected one week and recycling (blue bin) will be collected the following week but food waste collections will continue to be collected weekly.

Collection days will remain the same but the time of day may change. This means residents should ensure their bin is outside the night before their normal collection day or by 7am on collection day. Residents can find out which week their general waste (black bin) or recycling (blue bin) will be collected using our new collection calendar


Those in properties where the bins are communal will continue to have all their waste and recycling collected weekly.

There is lots more information in our frequently asked questions document.


Due to the speed at which we are having to make decisions we cannot let people know in the normal way about these changes so we are asking that if you see this message you let any neighbours, family or friends who may not have seen it know. To support residents to do this responsibly, in line with social distancing rules, we have created a downloadable graphic which can be printed and put through a letter box or shared digitally.

Let your neighbours know (letter)

During the alternate weekly collections, minimising waste and recycling is the most important thing we can all do to help. Below are our top tips:  

  • Did you know that 30% of the rubbish we collect in the Royal Borough is food waste? There are ways we can all cut down on this - like not overbuying, planning meals to avoid waste and making use of leftovers. If you already have a food waste bin please note that you do not need the special liners, any plastic bag or newspaper will do (and we will recycle these for you afterwards).
  • We will still collect your blue bin recycling once every fortnight, so it's important that you are recycling everything you can. To check what we can collect, please visit our recycling page.
  • 80% of waste in general waste bins (black bin) can be recycled. While you are recycling, there are also some simple steps to make the most of your bin space - like flattening cardboard boxes, cans and tins. Find out more on this and other tips on recycling and re-using on our recycling during the coronavirus outbreak page. 

Some orders such us green waste subscriptions and new bins are also affected by Covid-19.  For more details please visit our covid19 resident and business update web page.