1. Putting your bins out
On your collection day you must ensure that all bins are left at the boundary of your property by 6.30am (unless an alternative collection point has been arranged). Collections may currently happen from 6.30am rather than 7am to allow greater social distancing within the depot and a staggering of crews coming in to pick up vehicle keys and round information. Please place your bin out the night before collection to make sure it is out in time for your collection if possible.
Note: We only collect household rubbish inside the bin with the lid closed.
We issue the following bins:
- Blue recycling wheeled bin,
- Black food waste caddy - for all food waste (please do not use this for anything that is not food waste including packaging, liquid, oil or liquid fat),
- Black rubbish wheeled bin - for rubbish that cannot be recycled.
If your recycling bin has the wrong items in it, then we place a blue tag around the handle. The incorrect items will need to be removed and we shall then be able to empty the bin on your next collection day.
For those households where wheeled bins are unsuitable, we supply black refuse sacks and clear sacks for recycling.
For those residents living in communal areas, we supply a variety of waste containers which reflects the number of residents living in the block.