COVID19 : resident and business update

We will continue to keep residents and businesses updated about our community response hub, waste collections, and much more via our website and social media.

More information

6. How requests for information are monitored

The Information Governance Team are responsible for processing all information requests under the Freedom of Information Act 2000, the Environmental Information Regulations 2004 and the Data Protection Act 2018/GDPR

If you believe that the council has not responded to your information request appropriately, you can request a review by sending an e-mail to [email protected]. The processing of the request will be reviewed and the outcome will be provided within 10 working days.

If you are still not satisfied with how your request was dealt with, you may then contact the Information Commissioner's Office.

The Information Commissioner is independent and reports directly to Parliament. Their role is to ensure public authorities are complying with their obligations and to generate and improve public awareness of information rights.

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