COVID19 : resident and business update

We will continue to keep residents and businesses updated about our community response hub, waste collections, and much more via our website and social media.

More information

1. Data Protection

We have an obligation to comply with the Data Protection Act 2018 and the General Data Protection Regulation. When you provide us with information by which you can be identified, it will only be used for the purpose for which it was originally collected and any other lawful purpose which we must comply with.

See our Data protection policy for more information.

Data Controller

The Royal Borough of Windsor and Maidenhead is a Data Controller for all the personal data processing it engages in. We continue to have responsibility for the personal data processing activities of third parties we engage to undertake processing on our behalf.

The Information Commissioner's Office maintains a register of Data Controllers, this can be found at

Data Subject Rights

The Data Protection Act provides you with rights in relation to the personal data we hold about you, including:

  • to be informed of the processing to be undertaken
  • to be provided with a copy of your personal data (subject access request)
  • to prevent processing likely to cause damage or distress.
  • to prevent processing for the purposes of direct marketing.
  • to request a manual review of automated decisions.
  • compensation if damage results from any breach of the Act by the council.
  • to request action to rectify, block, erase or destroy inaccurate data
  • right to be forgotten
  • right to data portability.

Subject Access Right

You are entitled to receive a copy of your information within one calendar month of making a request providing that:

  • your request is in writing - an email is acceptable submitted to the Information Government Team
  • your request contains the details we require to enable us to locate your information
  • you present yourself to us with adequate information from which we can identify you (e.g. photo-id (driving licence) and a current utility bill). 

Children's Services for the Royal Borough of Windsor and Maidenhead are delivered by Achieving for Children (AfC). You will need to contact them direct to make a request for information about yourself or your child. Please visit their webpage