Severe weather emergency protocol (SWEP)

The Severe Weather Emergency Protocol (SWEP) ordinarily comes into effect when temperatures are forecast to reach zero degrees or lower for three consecutive nights or during other extreme weather events. Under the SWEP  rough sleepers will be offered emergency accommodation by the borough and connected with our housing options service.

As an innovative ‘best practise’ model, SWEP will be activated within the borough from Thursday 22 November 2018 and anyone in contact with a rough sleeper should direct them to Maidenhead library or Windsor library during normal office hours (Monday - Thursday 8.45am-5.15pm, Friday 8.45am-4.45pm). Alternatively, email: [email protected], or call 01628 683803.  During out of hours call 01344 786543. The out of hours service will need to speak to the rough sleeper by phone in order to be able to assist.

If you see a person sleeping rough you can call  Streetlink on 03005000914 or refer to the Streetlink website for connecting rough sleepers to local services.