1. Extreme weather

In the event of snow and ice conditions, information about affected services will be posted as soon as we receive updates. You can also keep updated by listening to your local radio stations, checking the weather conditions and following us on Twitter.

Severe Weather Emergency Protocol (SWEP)

The Severe Weather Emergency Protocol (SWEP) comes into effect when temperatures are forecast to reach zero degrees or lower for three successive nights or during other extreme weather events. Under the SWEP rough sleepers will be offered emergency accommodation by the borough and connected with our housing options service.

Please see the SWEP webpage for contact information and whether the protocol is currently active.

Cold weather alerts

Please check the weather conditions for your area on the Met Office website.

Keeping warm in winter

More people get ill in winter and the number of deaths rises. There is a direct link between cold weather and the higher death rate, especially among older people and others in at-risk groups. Remember - winter needn't be dangerous if you take the right steps. 

If there is anyone you know who might be at risk, for example, an older person living on their own, make sure they know what to do to stay warm and are well stocked with food and medications. You can find winter health advice on NHS Choices. If you are worried about your health or that of somebody you know, ring NHS 111.